Find the issue
Describe the problem and when it started; we’ll identify the information needed to investigate.
When your site needs a hand
Website help
A broken page, a change you can’t make or a site that has fallen behind? Tell us what’s happening.
The approach
Practical help, clearly scoped.
We can look at an existing website, even if another team built it. We’ll ask for the right details, check what we can safely access, and suggest a sensible next step before any chargeable work starts.
What matters
The essentials, handled well.
Get a clear route
For a small fix, ongoing help or a wider rebuild, we’ll explain the likely scope before work begins.
Keep control
We’ll agree access, backups and approval before changing a site that is already live.
What's involved
A clear starting point.
- An initial conversation about the website and issue
- A review of platform and access where possible
- A proposed scope and price basis for chargeable work
- A route to ongoing support if useful
Common questions
About website help.
Can you help with a website you did not make?
Yes, in many cases. We’ll first review the platform, access and condition so we know what can be changed safely.
Is the first fix free?
We can discuss the issue before you commit. Investigation and repair work may be chargeable; we’ll explain this in advance.
See our published project examples and website advice, or browse our local service areas.
Let's talk about website help.
Tell us what you need and we’ll come back with clear, practical advice.